Get in touch
Contact Us
Reach the team directly, or send a message and we’ll follow up to book a consultation.
Before you reach out
A couple of quick photos of your pool and yard, along with a rough sense of what you're picturing, help us give you a useful answer on the first reply rather than a round of clarifying questions.
- Consultation
- The paid site visit that starts every project and fixes the plan before a quote.
- Quote
- The written price and scope you approve before any build work is scheduled.
Contact details
- Company: Granite Cove Pools Ltd.
- Registered address: 3387 Lakeshore Road, Kelowna, BC V1W 3K9
- Monday – Friday, 09:00–18:00
- Eastern Time (ET) — Lakeshore Road
Send us a message
A member of the team reads every message and replies within one business day during our working hours.
Go to the message formPrefer to talk? Call +1 250-717-3862 during our working hours.
When to reach us
Our line is open Monday – Friday, 3387 Lakeshore Road time. Messages sent outside those hours are answered the next business day.
If your question is time-sensitive — a safety concern with an existing deck we built, for instance — mention that in your message and we'll prioritize a same-day call back during working hours.
What happens after you reach out
- Step 1
You message us
Through the form or by phone.
- Step 2
We reply
Within one business day.
- Step 3
We visit
Consultation booked at your home.
- Step 4
We quote
Written price and schedule.
Find us
3387 Lakeshore Road, Kelowna, BC V1W 3K9 — View on the map. Driveway parking is available on site for the consultation visit.
We're happy to meet at your property instead for the consultation itself, since seeing the actual pool and yard is what makes the visit useful — our office address above is mainly for correspondence and registration purposes.